Speaking
Talking to others.
Active Learning
Figuring out how to use new ideas or things.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Time Management
Managing your time and the time of other people.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Active Listening
Listening to others, not interrupting, and asking good questions.
Writing
Writing things for co-workers or customers.
Reading Comprehension
Reading work-related information.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.